GossipGirl

Before you guys plan to buy anything, it is good to check the history and legality of the company(seller). The business owners can always register with the RCB with a new company name if the former company's reputation was tarnished or involved with any legal proceedings, license terminated or went bankrupt before. A check on ACRA's website shows that this Excellence Home... was just registered locally last year (based on its business registration number). Refer to ACRA's URL>> https://www.psi.gov.sg/NASApp/tmf/TMFServlet Anyway, everyone should always do the groundwork before being pressured to sign on the dotted lines on any purchase. Don't even be pressured to pay a huge lump sum deposit at those furniture expos or fairs. If they can bend their rules during the price negotiation in the first place, you could also lay your own terms, in black & white, in detail, on the invoice before you put down any deposit, provided both parties are agreeable & it's authorized, by someone of authority, (i.e. a manager preferably.) If you're those kiasu, kiasi type of consumers, then Include the wordings "Brand New" in the invoice. You'll have a case if you suspect that the seller sent you showroom/ display set with any flaws & all, instead of new one. If you're a recent victim of any unscrupulous crooks, don't take it lying down & suffer in silence. Take action to retrieve your hard earned money from the seller. There's CASE, SCT, police affairs dept, Lemon law, etc. If all else fail, you can always call TCS Channel 8's Frontline hotline or local newspapers to share your bitterness & put the seller in the public limelight. Generally, crooks managed to con customers time and again & got away with it due to the lack of consumers awareness. (Nope, I'm not a competitor of the seller and neither am I from the furniture nor interior design industry, in case anybody thinks so.) Happy shopping! =)