Hi all, I also had pleasant & unpleasant surprises from *spam.. Here's my unpleasant surprise: I bought a Hitachi fridge & had made full payment. On the day before delivery of my fridge, I was told that there wasn't anymore stock for that particular model. I was pissed off as I had already made payment at least 2 months ago. The guy whom called offered me the stainless steel version but I didn't accept it I bought the fridge because of the colour. I had also build a house for the fridge hence it really gives us alot of headache (we cannot buy other brands unless it's the same colour, 6 doors & size). This guy said he will check if there's any stock elsewhere n promised to call me by end of the day. I waited n waited, no one called so I called him but was unable to get hold of anyone. On the day of delivery, no one call too. These actions made me fume! I called ever join uncle n told him abt the full story.. He told me to check if another model can fit in to the house.. N finally after much considerations (safety matters - on whether the fridge will fall as the 2 front legs will be out of the base), I decided to top up more $ to buy the bigger model of same colour. Uncle is very swift in service recovey I would say.. He managed to get hitachi to deliver the fridge to me the next day! I really appreciate it very much as I personally feel that there sure will definitely be some cock ups in the renovation process or even buying or delivery process.. Overall I would still patronize their shop as my experience with them are not as worst as other shops out there (like courts AMK, a Sony sales person by the name of Peter. He criticize other brands like sharp openly, just to get us to buy Sony.. Anyway we didn't buy Sony cos of his bad behaviour (criticizing, thinking that we r a bunch of fools whom know nothing about tv..)
