househeadaches

This is straight forward case. The upper unit is responsible 100% if it is a pipe leak. Just get your Managing Agent to turn off water supply to upper unit's flat. If the seepage stop, it is so clear cut case. There is no way you can repair a leaking pipe upstairs from your unit. The MC should be able to solve your problem and they normally push it to the Managing Agent. Unfortunately, many of them are not trained or not well verse with the rules in this area to convey the message strictly to the upper unit owner. At the end of the day, the lower unit owner suffers. There should be courses conducted for Managing Agents on inter floor seepages as this is a real problem happening everyday and it is increasing due to the number of units in Singapore. Since your upper unit is not co operative, send a letter stating that if he does not respond within 3 days (after you have sent ample notices, and make sure you have the proofs like pictures & notices), submit an application to Strata Title Board and claim the $500 against the lower unit owner. He refused to have a joint inspection with you or even hire a plumber to sort out the problem. As it is, he is already un cooperative. This is alot cheaper than hiring a lawyer.