I started my renovation around Oct 2011. Until now, it's still not done yet. There are alot of defects and we are forced to close one eye on alot of them. However, the boss of the renovation company is getting far too much. She don't even care about designs anymore. The white laminate got a dent and she claimed that the new ones she ordered is in a different shade of white. And that she's being nice to ask me if i am okay about it. She got nasty and said i am being unreasonable when i told her i am not fine with it. There are about 5 doors. She said she can only change 2 doors to the new white. The design will be spoilt. I engaged a Interior Designer company and she don't care about designs anymore. And she proceeded to say that she's not making any money from my project and she can forgo the last payment which is about 2.5k. And she hanged up the call with a loud 'BYE'. Pior to the above, the door from HDB got scratched badly, the basin got spoilt and the main door got chipped off. She used a black marker to cover the defects on my black bookshelf boards and told us that's the only thing she can do for those defects. I accepted them because she do not give me any choice. But the above is the last straw. What i am worry now is the warranty for those that are done. Does it mean that for forgoing the last payment, she do not have to give the warranty? Like the flooring, carpentry and painting? And she have not chemical wash my flooring. Can any one advise me on how can i deal with such a case? It's been dragging for too long.
