Also did not have good experience with Everjoint. Delivered wrong item and insisted that this was what I ordered (over the phone) and that the price quoted was correct. I only discovered wrong item when I was about to send the warranty card as it stated a different model (physical look of the models exactly the same) It was for a Technogas hob - SR888 and SR888 Hi-power. SR888 Hi-power has a 3-ring burner whilst SR888 none. They refused to exchange because: a. I have used it for one day; b. The price which I paid was for SR888. Honestly I did not even know that there was this model SR888 and the shops which I went (Courts/Best Denki/ Goh Ah Bee/Tai Sin Radio plus Technogas website all showed SR888 Hi-power brochures) I know I am partially to be blamed for not going personally to purchase PLUS not checking the item, but I truly did not know that SR888 existed in the first place. Anyway, this will be my last purchase with this shop even if their pricing are competitive. (By the way, for the item which I purchased, the best quotation was from Tai Sin Radio at Toa Payoh Central)