Oh my god, just placed an order of $1,799 sofa and paid $1,350 deposit at EXPO on 31 March 2012...... the sale guy is daren, he keep pushing me on $3,998 package, nevertheless i refject the offer, he allowed me to decide whether to take the promotion package by May'12. after read this forum, just terrifying me on the company service......regret to buy the sofa, but lucky i didnt take the package....Daren looks sincere and every request is ok for him............ anyway will update to you all later.