Jump to content
Find Professionals    Deals    Get Quotations   Portfolios

BenFlyTan

Members
  • Content Count

    38
  • Joined

  • Last visited

Community Reputation

0 Neutral

About BenFlyTan

  • Rank
    Bronze Member

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. I had finally received my sofa after more than 2 months. It's the worst experience I would like to share with all readers.it was a very painful one from pre sales to after sales. Pre sale: salesman committed 8 weeks upon delivery - delayed. Salesman no longer work there. Upon deposit: fine print on invoice states the furniture can be delayed than 8 weeks of committed delivery date. Customer service: a team of I believe 3 poor soul manning calls and complaints. Good listener but company did not have the right processes to handle customer. Delivery dates changes from Thursday to Wednesday and then back to Thursday - caused a lot of inconvenience such as leave application. Upon delivery: assembling not done properly. One screw not tight, leaving the washer dangling. I decided not to pay the delivery man the outstanding as I demanded an answer from the management, I called the customer service and the boss is not in. , sofa design is excellent but lousy spit saliva singapore distributor called The Furniture Club on the pre sales to after sales. my next worry is how long will the leather last since the warranty last 2 year. I didn't receive a simple warranty card as well. Overall assessment : crap management. Poor thing on the front line staff. Not proud to tell friend that it's from furniture club. Highly not recommended to purchase anything at all. Hope this helps.
  2. My double plywood sliding door is about 2.3 include hacking wall, make good of tiles.
  3. Not sure cos I did not pay tax.
  4. I got Bosch hob n hood but it's ac operated. Tecno looks good to me as well.
  5. Yes. Please read the terms and conditions carefully when you sign on the line. In the t&c point 4, "goods are subjected to delay for not more than 4 weeks from the confirmed date of delivery". Therefore whatever the company or salesman promised you verbally it's not counted. I'm certainly an unhappy customer of FC. Not recommended for the price paid for. Utterly dissapppointed.
  6. Inverter. If u getting the Panasonic one, I believe the new design will be out soon.
  7. My relative is using system 3 midea. So far it's working well. However I went to see the aircon and you can tell the quality visually. If you are a tight budget, I believe th aircon can work for at least 2-3 years. A popular brand in Vietnam though I'm using Panasonic. Hope this helps
  8. Jay I'm one of the idiots who paid more than 3k for my bto. It's because all my electrical points wiring are concealed. If its not conceal it would have been half price. I will pm u if you are keen.
  9. I kind of disagree on the part that mic white goods don't last long. I had recently purchased a washer dryer that is mic. I did some due diligence and call up Bosch to find out if the Bosch china plant is a Jv or wholly acquired - it's wholly owned. That makes quite a difference to me because the processes used should be the same as any apart of the world. What I do agree though is the after-sales service. Perhaps Bosch should consider putting more focus in this area. I certainly trust the brand and product but After the reading this thread I am worried about thye services that Bosch can provide. Good luck to me.
  10. I had purchased Bosch washer, hob n hood. Hope it's a good choice. I like Miele but I recalled that the salesperson told me that there is no discount and the product is meant for rich people.
  11. I had not done such claims yet, however if it is not working, we can ask for one for one exchange with the receipt. Unless you are buying very expensive lights, then get proper warranty. I bought cheap stuff
  12. No. 3shopa to the right of boon tong kee. I can't rem the shop name. I got the bidet spray for 45 bucks.
  13. BenFlyTan

    I hope you can share with me the cost of the kitchen cabinet and whether it comes with slow motion hinges, Blum system etc. Currently my kitchen design is somewhat very little cabinet. Just want to have a gauge on the estimated price factor. Appreciate if you could pm me. Thank you
×