I feel you mate. I having the same situation as u now. Multiple of discussions plus sending the wanted designs to my ID. Ended still back to square ONE. 1st - 4th 3D drawings almost the same.
Patient hit to MAX and I decided to forgo the 2K deposit and hunt for another ID with chemistry.
U dont need to ask me to get out from here & it rude!!!. Furthermore i have nothing to link with the company. If u find my words offending, i apologise and good luck.
Just my humour opinion. Real brick wall dont really cost much and the effect will be totally different from those artificial. Just go and do some homework and u will know. www.craftstone.com.sg Good luck.
Engaged them last week for moving .... Servicing and attitude wise -very good/professional + polite. Bad point is they wore their shoes into my new unit without taking it off! Recommended. Cheers