Hi, the store looks very glamerous, bt their products can not make it......had a very bad exprience buying my L.shape sofa n coffee table. Wen they deliver I didn't check the stuff. After a few days I realize there were scratchs on my coffee table,n my sofa have pimples. I called the sales girl,she said she will sent her Warehse guy to check.I wait wait wait 1 month wen. Then I call her again,all the excuses ,she agreed she change a new set,even without seeing the products.....waited another 2weeks+. Sofa came in ,also the same problem,pimples. Pimples meaning if I rub it ,it peels off.....coffee table never cme....call again.....sorry the guys forget ur coffee table.....about the sofa she said it's a new set. I said Yes it's new but still have pimples...took pictures n emailed to her....then no sound till I have to call every now n then..after another week then came coffee table for exchanging...new table but the stainless steel still had scratches....I called her again n again wen on leave la off la balabalabala. ,wen got her I gave her my peace of mind.....she said will give discount after talking to h boss....I told I don't wan the discount,I paid 2.5k....ur products don't have quality, pls cme n take back your stuff n make a full refund. She ask her manager to visit n rectify the problem.he came after another 2weeks, explained to him n he changed another new coffee table n sofa wise he remove all the pimples n dye the places again.....still can't accept bt jus gave up n stack with it.....cas the sofa was jus nice for my living room....ask about the sale girl ,she no more with us...... it all took about 3 to 4 months..... After eight months jus happen to visit the jurng branch,was looking for dinning table which was the last item I haven't buy for my house...saw a dinning set which was very attractive n got my attention. Another sales girl.......talk talk talk....I told her my experience with exclusive n not going to buy anything....jus came to see design.....bt she promise me here not like that la ,we take care of customers la balabalabala......so since I liked the dinning set very much ,told myself give another try la.....stupid of me ........1)delivery came,wrong colour. 2)the next day,another delivery to change ,the marble table had a scratch.3)the guys wen to change the same day n came,the marble had a chip.4)after a week ,came a new set ,the marble ok ,bt the wood below warp......n the chairs start to peel off..... Enough is enough....no more patience.....told the salesgirl I don't wan the set.....she came down with her lady manager....saw n took pictures .....n best part the table came from PRC......she said will change a set from a new shipment , I said no ,pls take ur stuff back......n refund me ....told her about the quality of their products are very lousy......but the prices u see very high end .....nice design nice to see......bt lousy stuffs..........my dining set cost me 1.5k.
