Cheryl78

how much do they owe u?

did EHG turn up at SCT for the hearing?

hi david, have you file with CASE, SCT and the Police yet?

hi JohnPang, why dont you tell us how was it like working in EHG? do they have cashflow problems? and who is the boss of the company?

hi yuanjium, how much do you need to claim back from them?

they are suppose to give my husband the cheque by 24 may. And this date was given by the Court. i guess in a way, my husband won the case, and they HAVE NOT RETURNED the deposit to my husband yet.

hi Yuanjiun, they owe my husband around $1900

i would kindly advise the rest of you to file a claim at SCT ASAP if you wish to get back your money.

hi everyone, i had it up to here, & if the EHA is reading this, please TAKE NOTE!!!!! We placed an order for a sofa from them LAST MAY, 2011, and we were promised delivery by end November. However, due to their whatever FUNNY reasons (not enough leather,factory closed for festive season, factory STILL CLOSED after festive season, leather that they have is NOT in my ordered colour, shipment date change etc...BLAH BLAH BLAH), they DRAGGED the delivery ALL the way till APRIL 2012, and that is when they finally informed us that they CANNOT come up with my model that we ordered. By April, i believed that we have given them enough chance so my husband filed a claim with SCT (and they DID NOT even bother turning up at the SCT), and they are suppose to give us the cheque by 24th May. On 23rd May 2012, they told us that they are not able to send the cheque to us by the 24th May as their boss is in the hospital, so they will send us the cheque by 31 May. 10 June: account issue with company, so refund can only be made on 28 June. 27 June: SMS my husband, said that CANNOT be done and can only pass us the cheque on Friday, which is 6 July. 27 June: send email to my husband and said 6 AUGUST!!!!!! we quickly replied, and said NO WAY, and that we demand for the cheque to be delivered to us on 9 July (yesterday). 8 July (sunday): called my husband up, and tried to explain. I spoke to him on the phone, and said that we had enough of the excuses, and that the company OWE us ALOT of explanation. ranging from his boss' contact number, his boss' hospitalization documentation etc.... He said that he was doing us a FLAVOUR by calling us on Sunday and by trying to arrange to send the cheque to us. He even ask us to let bygones by bygones!!!!!!! I told him that we are already very patient and very kind by WAITING from LAST MAY 2011 till NOW. And if I HAVE the time, i would have gone down to the company and/or to EXPO to ask them for my refund. He said that some customers also went down to EXPO to look for them. After demanding for the cheque to be delivered to us on Monday, he said that the company cannot do it, DUE TO MANPOWER SHORTAGE, as they need to go around Singapore delivering goods, and ASK ME to be KIND TO THEIR WORKERS!!!!!! I told him: Your company can send the cheque to me 1st, and collect back the t-loan set another day. But he said that its NOT their company way of doing things. Finally, we agreed to his date of Tuesday, which is TODAY, and i told him on the phone, please make SURE THAT THE NAME IS CORRECT on the cheque, please MAKE SURE that the cheque WILL NOT BOUNCE. And just now, at around 6pm, he called my husband and told him that there will be another delay. WHY? HIS BOSS FLEW OFF YESTERDAY,6 JUL and will only be back on the 20 JUL!!!!!!!!!!!!!!!! We have been calling them since 7pm, and Elson is NOT PICKING up his phone & i am not surprised at all (looking at their track record) Seriously, the amount of 'stories' that they can tell us is really amazing.

Hi Soon Seng, what court order do you have? Do u mean the court order from SCT?

it seems that the most recent one to get back refund from them is Kelvin???

Kelvin: whats ur status now?

Hi there, I would suggest that you keep all the emails (black & white) etc... how much deposit did you pay them? I ordered my sofa last May, and they were suppose to deliver last November, but till now, NOTHING at all. my husband has already lodged a complaint with SCT, and we are waiting for the outcome.

Hi Happystar, why did you put down such a big deposit? when did you ask them to deliver your sofa? quote name='happystar' timestamp='1333242386' post='705628'] Oh my god, just placed an order of $1,799 sofa and paid $1,350 deposit at EXPO on 31 March 2012...... the sale guy is daren, he keep pushing me on $3,998 package, nevertheless i refject the offer, he allowed me to decide whether to take the promotion package by May'12. after read this forum, just terrifying me on the company service......regret to buy the sofa, but lucky i didnt take the package....Daren looks sincere and every request is ok for him............ anyway will update to you all later.

Hi Kelvin, so far no news from SCT after my husband faxed the forms over. yup yup, do keep us informed of the outcome. keep cool yah

Hi Kelvin, do keep us updated on your case. After you lodged a case with SCT, did Excellence contact you? Did you ask for any reimbursement?

Hi Kelvin, my husband filled up the form & faxed to SCT today. Will be waiting for SCT's reply.

hi everyone, will Excellence know that the customers have lodged a complain with SCT? Will they turn up in court?

hi roger, the person who sold me the sofa is Elson.

Hi Kelvin, will do just that. will tell my husband to apply online. whats ur status now? After we sent them an email on Tuesday till now, NO reply from them. no surprise

Hi Caljas, thank you. i will do just that. quote name='caljas' timestamp='1332480832' post='703319'] Cheryl: SCT can file online. then they will send u a letter then make a $10 chq payment to them. Dont have to go down. THis is what I did.

exhibition every month there? how do they pay the rental for expo? sigh....i am very busy at work, so i will make time to go to SCT asap = (

hi caljas, i am also very amazed by my extreme long patience =p