for me, there's no delay on the installation, but i don't like the service from their sales, very unfriendly. there are some scratches too, but we realised it sometime after the installation, to save the trouble, we didn't ask for a replacement.
hi enhanced,thank you for your reply, going down to ikea to hunt for it tmr. never used one before, hope it works. nah it is a gift from my parents-in-law, hope they won't be unhappy that i add a mattress pad haha
i'm new to tempur mattress and find it too soft, not used to it. woke up last night at 4am, was tossing and turning, couldn't sleep again, in the end went to sleep on the sofa. can mattress pad make such soft mattress firmer? if so, which brand is good? xie xie !!