andy19187

Hi Admin, andy19187 - Invoice # 60306 [ Delivery man has collected the table/chairs n we have received the refund EXCEPT one chair with arm-rest --- one leg was broken after less than a month, we returned it to yr warehouse during one of the numerous trips and still waiting for REFUND for the broken chair]. The stress in dealing with your company's style of doing business really made us "suffer" as echoed by many others who cursed n sweared... as I have suffered the same plight since Aug 2011 (no proper table for Xmas, Housewarming, CNY) .. and waited at least 3 times for "no-show" of promised deliveries. Though I have got back the refund of table/chairs (after numerous negotiations with Elson)... I hope to know the name of your boss, so that we would not deal with him or his related business. From the packaging n workmanship, it is clearly the products were made in China... and no quality check on the simplest detail, eg right height or right measurement... For those who paid a lot of $$ ... if ExcellenceHomeAdmin is not able to keep up his promise after his intervention... SCT should be a good avenue... Andy

An officer from Ang Mo Kio brance called me.. and said that, for this kind of disputes between customers and vendors, it should be reported to CASE.. and when sufficient number of cases are gathered by CASE, and probably there are cheating involved.. then probably the numbers would be given to Police and CASE would work with them. I will try the CASE route now.

Hi Caljas, It took more than 25min.. perhaps, I am a slow typist. Police Report filed : F/20120127/2056 Hope more can report. regards Andy

Hi Caljas, Yes.. I want to make police report as well.. went there 2 times to chase Elson but wasted many hours waiting for nothing. Hopefully, the police can do something.. The Small Court Tribunal may be too much efforts and the end result unknown. Let's see whether we can gather min 5. regards Andy