Tangkm

Thanks Mr EL. I'll continue to keep all posted of the service quality of Executive Living. In the mean time, I've one other feedback. The sales order could be better prepared to reflect a full description of the sofa. Important specifications such type/ quality/ thickness of leather, spring material / frame material etc should be indicated clearly to reflect transparency and commitment.. As customer, we can't be quoting your website as part of the sale agreement. Right?

Dear Mr EL So far I've sent 3 emails and made 3 phone calls in the past one week to your office. Todate I've yet to receive any response (just empty promises to call back tomorrow; totally no reply or acknowledgement via email) regarding my request to bring forward the delivery of my sofa ordered on 2 Jan 12. The sofa was scheduled to deliver in mid Mar. My order no. is 10839. Customer's service is not about lip service. Regards