Yes I agree with you. I engaged them for my renovation works some months ago. They did a lousy work to my feature wall, and damaged my floor with stains & deep scratches. Their painters are the worst painters I had ever encountered. Surprisingly, there are some good reviews about them. It was my mistake to engage them based on these good reviews. I specified the dimensions of my L boxes as I am using led lights but they did not follow my specification. The boss Patrick looks like a nice, honest guy but their workers are terrible. Once the project is secured, you will rarely have the chance to talk to Patrick directly as his wife will be answering your concern. Overall the bosses are quite nice but the & professionalism are definitely below par. Their prices are not cheap either. I had been through more than 10 renovations, both commercial & residential. I can easily distinguish the good & the bad.