Dear All, Beware of some direct contractor. If anyone has engaged direct contractor. Please be extra careful with their workmanship And after renovation service. About 3 month ago. I had engaged direct contractor to renovate my house kitchem & 2 toilet after they handover the house back to me. People from my house downstair came up and say water leaking from my 2 toilet. And i tried to call the contractor. But there is no respond from them. Never answer my call orsay have to wait. After wait for 1 Month. I decided to engage ID to redo my both toilet since i want to renovate my bedroom and living . As the ID say is waterproofing problem. The ID service and responsiblity was really very good. I dont really need to go down on weekday or my tired day of working to see what work had be done as he will take photo and whatapps me on what job had done on that day. I just need to go down on weekend and free day to do some inspection on the job they had done is it what i required. If not he will rectified on the next working day. Overall i dont feel any headache or worry with the renovation. But there are some minor touch up work to be done after i move back. He manage to settle all the touch up work within 2week. As i quite busy with my daily job schedule. Thank to you ID. As i not sure weather can post his name at here or not. So i just name as ID. Pricing = abit higher than contractor. Service & responsiblity = alot better then contractor. So just pay more for better respondsiblity and service. Don't need to headache or worry too much.