Hello Everybody, I am also going through a very experience with Winter International. In the month of Feb-2011 we bought a Sofa set with them, this was delivered to us end May-2011. The sofa cushions that they delivered were all damaged and since that date to day we are following up with them to replace the cushions. They are a bunch of irresponsible people dealing with inferior quality goods. Don't ever step into that store.