Recently I bought Max Coil King size storage bed, I'm really having a hard time with max coil people. Their delivery & assembly are so poor. 1st time installation, the guys step on the storage base until we heard a crack sound. As king size bed is make up of 2 single beds, so we requested for a change on 1 bed. So they came 2nd week but this time round, the 1 side of bed cannot assemble together with the other side because screw holes are not aligned so got to change both beds. The quality is visibly poorer than my first set, fabric loose on one bed (imagine you have 2 beds, when you open both storage covers, you can see 1 bed, the fabric is loose like a U shape), black fabric with white folding lines and leather scratched. Even though it's 2 single beds, but can see 1 bed quality is better than the other one. So call max coil and the QC guy came to inspect the bed and he arranged for replacement. 3rd time the delivery came but brought same poor quality bed for replacement. Even before we checked the quality, they have dismantled the bed and because of the poor quality we decided not to change & arrange for another replacement. So they installed back the bed but now the bed cover cannot be closed. It keep bouncing up when we close it. The delivery guys keep saying, it is like this. Now we have to use the mattress weight to keep the bed tightly close. We have to make another appointment for QC inspection and replacement. I really don't know when this will end?? It has been 2 months already. I'm so regret of buying a storage bed instead of just a divan.
