paulinekoh

Fujioh is great. Used mine for cooking 2 meals a day for 8 yrs' with no probs. Current new house came with electrolux hob & hood. Really bad. Repaired twice in space of 6 mths, unfortunately after warantee expired (1yr only). Been using it for only 2 years to date!! Total cost of repairs $200 plus cos they insist on $70 transport & labor charge before even giving u an appointment time! Regardless of what's wrong! Parts not included. Service is slow, customer care is more dollars & cents rather than taking pride on their brand name & seeking to help customers use/have faith on Thierry products. Control panel of my cooler hood fell off- looks like it's just been glued on, no fixtures like clips or hooks to hold it in place. And I have to pay for repairs! For shoddy workmanship, bad design & poor quality fr Electrolux! And I'm charged the usual transport/ labour cost before they even come down to take a look!