FYI, always check properly, if free items inclusive of "installation". Cos they may give u free items and later charge u for the "installation" fees. On top of that, some items like nyatoh solid door n frame, not only need installation but also varnish. So when they quote u the door price, check if all these are inclusive to avoid "hidden costs" at the end of the bill. Toilet stuff like heater, etc, may require addtional "piping costs" as well (for hot point, as most only provide cold point). All these are to look out for. Frankly, when a ID quote u for the first time, normally they will just quote u d basic stuff (as to avoid d quotation look over-pricing, as most customers will get MANY quotations from MANY company). But if u put it straight forward to the ID on what u want/need, and request for a DETAILED quotations no hidden costs, they should be listing down all those tiny-mini stuff that we would normally overlook. If u had made urself clear n yet not getting a detailed quoatation, u might need to consider changing of ID company. On the other hand, we cant totally blame those ID for not detailing the first quoations, cos MOST customers only SEE the pricing to compare. So if first quotation too high (compared to others, who mostly hide costs),the company dun even have a second chance to talk to customers (cos customers got scared away with the pricing). As for packages, do not be too carried away with the pricing. Always check the detailed lists of items included. Supply labour means only installation, and the item is not included. It's always good to double check what's included and what's not. To put it in a nutshell, ALWAYS think what u want, DELIVER d msg clearly to the ID, and ask for a DETAILED quotation. Just my two cents of advice.