After many many months of furniture shopping, I finally decided to buy a TV console from Scanteak. Considering my dining table and chairs were also bought and delivered perfectly, I had all the confidence when I decided to also get a TV console from them. It has really been completely disappointing. Last week, the TV console arrived with the shelf slanted. I was really surprised but I suppose bad luck happens so I waited for my replacement this week. Finally, it arrived as promised, a week later. When the item was delivered, it looked like something that had been rejected from another customer. Unlike my first one, it looked used and old. I decided not to be picky about it. When the delivery guys turned the piece over to stick the padding, I noticed that the underside was dirty. Definitely, an old piece. Then, where I place the DVD player, there was a sharp nail protruding out. I told the delivery guy and he took a hammer and hammered the nail in. Of course it dented my new TV console. I am absolutely disappointed with them. I am sure there are many satisfied customers out there but I suppose I am the unfortunate one. Absolutely disappointing.