Hey jeddie,i think you shouldn't listen to ZondaR as what he suggest u to call the managment and threaten them with case , why we want to "threaten" people !!!???????because my sofa aslo peeling off even more serious than yours.........my sofa is from casa italy.....i have went to case before but they told me unless we have evidence which can proof that the chances of wining will be higher if not will be a waste of our time .....they suggest us to go for a leather lab test may be it can help...but do u want to waste the money just to test the leather is real or not ,it will cost u a bomb that's why i rather choose to give up ,the most we don't buy furniture from them in future loh !!!!!!............angry........