Hi all This is my disappointing and nerve-racking experience Titan Creative (ID located at Balestier Rd). My reno of a 3 rm HDB flat was left uncompleted for more than 1/2yr. The boss of the company Tony promised that the reno will be completed by Christmas last year, but it was delayed till New Year, Chinese New Year, and I even had to cancel my birthday celebration in Mar this year. I had brought up my concerns to ID Yovin several times to no avail. Even the defects which I had pointed out to her were all left untouched. Subsequently she told me that she had tendered her resignation and for me to liase with her boss direct. Needless to say, all items were left undone. After a delay of 1/6yr, I had decide to engage lawyer's help on this matter. What's ridiculous was, the boss Tony, replied to my lawyer that 1) I was often uncontactable, 2) my complains were about the 'Chinese workers' and not about the reno, 3 fabricating of TV console is never in the contract (my lawyer had shown him the contract stating the dimemsions and pricing of the console) and 4) will install the cooker hood Out of Goodwill and many others. In short, there was no hint of apology in his reply. In a nutshell, I am posting my plight as I do not hope to see anyone going through the same hassles as me.