Hi, I've engaged this firm as per recommendation by my friend. Yes, they're ex and charge you more than other firms but it depends on how you look at it. I go for designs and their designs are really different from many other IDs and contractors - more modern to me. Some people don't think so though...and have vastly different taste. Moreover my ID's service so far is very gd, very accommodating to our needs and wants...tries all ways to make things happen for us while paying attention to both function and aesthetics appeal of the house. It's not one ID one should go for if your aim is to get things cheap and gd. This is one that is ex and gd. Again, 'gd' depends on your definition. Now I'm in the midst of reno and everything is timely and done nicely. Hope they continue to do the job well and make my investment worthwhile.