Luvping04

I have order my items from GUCCA ITALY in JB. they did not do what is promise I deal with ALICE LOH from JB branch. SHe repeatedly delay my item. I make the order on 20 nov 2011, the partial order is deliver on 23 dec 2011. the balance should come in jan 2012. but till now there is no news from the SALE assistant. i kept caling everyweeks.... no response, or no reply, just ask me to wait. it is the 3rd month n i call the branches, i didnt get any response... the lady who pick up n ask NOT MY BUSINESS

Hi edenstrauss, I meet this sale guy at the Expo fair... I trust him which I regreted... Totally not as promise... I even recommend to a few of my friend who are complainting. Hi rara... My door is installed finally... After sale are v v bad. Im being nice n tupid to pay up the balance n trust them again to follow up as per normal. To tear off the plastic cover n fix my lock too.. They drag till like no body biz. They are bad!!!

hi they did.... my contractor was v pro.... the door ppl... send some irresponsible guy, n they have to re-do... the re-do need to reschedule..... n it not done properly..... well i just wan to get it done... no more biz with them... the quality of the door by right shd b v v gd.... with these saleperson n not responsible installation guy.... the quality drop.. nvr BELIEVE when the saleguy say," believe mi, i will be there to supervise , i be the one who do the hand on" This are empty promises.... =)

yup!today is my final installation date for my door... Something as expected... they are shd b here at 9-9.30am 10am i call the person in charge me : y are they not here? incharge: they are on their way, i cant find them 1030 me: y are they not here? inchage: their car breakdwn, will reach b4 lunch 1pm me: y are they not here? incharge: they are on the way ......... ......... list go on n on.... n they are not here! since the v first day, nutin go well as per promise.... **** upset, if they dun do a gd job, i will delay my payment too~

will update when i get it installed. the levelling will not be able to see it thru , u need to put a chair or somestuff to see if it is balance... the problem is that the installation process is a nightmare. i wont intro or recommend them again. they suppose to come down YESTERDAY to tk measurement, same it go... excuses... they are still not here..... another delay! call n chase le nutin happen too... night mare...

Hi, i gotten my door from them but they are totally not responsible, not the workmanship is bad. i have not yet implemented the whole door, only the frame. the salesperson who convince to buy, have over promise. he mention that he will be the person to come down to install. end result, measurement, installation date was delay n delay n delay. the person who install, any how installed the frame. it cos uneven height of the frame, all my renovation have to stop. when this happen we request to re-stall the frame, the saleperson say, he will come dwn to take a look at the situation. guess what??? his colleague came on behalf, he is totally not able to coordinate with us. the floor have to be uneven in order to match the frame. he ask us to leave the frame as it is, cos they refuse to change it. end of the day, nutin is change, my work is further delay. i did a complaint, the actual saleperson come dwn to resolve. now..... it was delay cos they have over pack their schedule. my contractor say, the measurement totally off! i have so much to tok abt... i will wait and see how they do to resolve this..i will update tis again...

PLS DO NOT USE THEM! THEY ARE SLOW, IRRESPONSIBLE AND IRRITATING! I HAVE MY DELAY!!! AND STILL WORKING ON THIS NW. IM NOT Happy with their workmanship too!! save ur $$

totally not happy them their work!!!