Firstly, proof of purchase.
I cannot believe how bad the QC is. The unit broke within 3 months.
Support is pretty bad, I went to the address in the receipt (Eunos Techpark). No one there.
Went to website -> http://www.shimono.com.cn/
Call-ed them, cannot do exchange with them. Is another sales rep.
OMG... all this hassle. I rather go for brand names @ Harvey Norman (+ extended warranty).
Cheap things never good I agree, it will be more costly in the end.
You've been warned.