I also engaged Plush Living for my home reno, my ID is William. I can say from day 1, the service is very good, when I discussed with him my lists he already detailed out significant things a client should know from desing concepts to reasonable quoted amount. A discount was outright granted on 2nd meet up and GST was absorbed by them. Compared to 8 other quotes I received from other ID company, PL has the very best price plus the workforce service and Im sure even the workmanship. Im learning a lot too with the help of my ID.
Reno works will start on Monday 04-April and will update any progress soon...