kmchan808

WARNING!!! DO NOT USE THIS COMPANY -> 24hr Family Plumber I had my worst plumbing experenice with '24hr Family Plumber' (their website "http://24hrfamilyplumber.com") They provide a lousy service and they are totally irresponsible when they damage your stuff and all they want is your $$$! They came to my place and replaced the toilet outlet as it was leaking, and I was charged $180 for it. Though a bit steep but I thought as long as long as it solve my problem and provide a good service, money might be worth spending. After the replacement I still noticed the leaking and requested for them to come back to fix it. That is where the nightmare starts. I had problem getting a schedule from the plumber to come to my place, each time i called the operator will tell me "I'll call you back" and guess what...they NEVER call back. I had to pester them more than 5 times before they agreed to come back to look at the problem. On the second visit they finanlly fix the leaking but then I notice the previously working inlet is damaged, water is flowing in non stop!! They are the only one that had touched the toilet system, obviously they had damaged it. I frantically tried to reach them and each time I get the same reply: "I'll call you back" and they NEVER call back. After many attempts to reach them, a lady finally replied and insist that I had to pay another sum of $$$ to get the inlet repair. I was stunned as it was very obvious they had damaged my inlet and now I have to pay again?? This saga when on and on for a week and my toilet never get repaired. I can't believe they are such irresponsible plumber out they. Please do not use them!!

WARNING!!! DO NOT USE THIS COMPANY -> 24hr Family Plumber I had my worst plumbing experenice with '24hr Family Plumber' (their website "http://24hrfamilyplumber.com") They provide a lousy service and they are totally irresponsible when they damage your stuff and all they want is your $$$! They came to my place and replaced the toilet outlet as it was leaking, and I was charged $180 for it. Though a bit steep but I thought as long as long as it solve my problem and provide a good service, money might be worth spending. After the replacement I still noticed the leaking and requested for them to come back to fix it. That is where the nightmare starts. I had problem getting a schedule from the plumber to come to my place, each time i called the operator will tell me "I'll call you back" and guess what...they NEVER call back. I had to pester them more than 5 times before they agreed to come back to look at the problem. On the second visit they finanlly fix the leaking but then I notice the previously working inlet is damaged, water is flowing in non stop!! They are the only one that had touched the toilet system, obviously they had damaged it. I frantically tried to reach them and each time I get the same reply: "I'll call you back" and they NEVER call back. After many attempts to reach them, a lady finally replied and insist that I had to pay another sum of $$$ to get the inlet repair. I was stunned as it was very obvious they had damaged my inlet and now I have to pay again?? This saga when on and on for a week and my toilet never get repaired. I can't believe they are such irresponsible plumber out they. Please do not use them!!