Hi diamondfericia, Yours is it a new 4room flat? My house have been done by them, so far i find that their service, workmanship & pricing is pretty reasonable. I have make a few comparison before i shortlisted them. Some of the quote from other ID firms actually exceeded much more than what Ideal Design have given me. I am satisfied with the overall dealing with my ID, although there are minor hiccups along the way. But it was solved within a short period of time. Hence, a responsive ID is what a home owner should get! Good luck to you on your reno