Hey Tigerlily, i agree with you. I met up with AO too, he's recommended by a freind of mine too. He is so patience and listen to us for hours at the end of the day, he also told us to hack everything. At first i got the same thought as you that he is trying to maximize his profit margins but after a few talk and meet up, by hacking it away its the only solution we had. I am very pleased and happy with his work and attitude towards us. His colleagues are also very helpful during the proposal.
I believe this is a company we can trust even they are slightly higer cost than others but the services and standards are there to justify it. I would definitely recommend them to my friends.
I love my home now, it is totally what we are looking to have. Hope you guys have a nice one.