I was "held ransom" by them! Due to kena "cheated" by ID, we have to find 1 months storage place. YS offers storage for a 15 footer items for $250 a month, much cheaper than self storage.
The moving part was $300 for 15 footer. we indicate to shift from storage to new home on 1 Aug, $300 too. Nearer to date, I called to confirm, said I didn't confirm that date. That date was a "good day" and specifically requested by my mum very early and so I would have a firmed confirmation during the moving out from old place. Told me 1Aug full, unless I wanted to move after official hour will cost extra $200, total $500!!!
Then I wanted to find alternative movers to move on 1 Aug daytime, YS says cannot, the storage can only be access by their own movers! Great! I was held ransom, either pay extra $200 to move on 1 Aug evening or move other date and risk being scold by my mum due to inauspicious date.
then my mum says its ok to move the items one day earlier but we don't stay there. Ok, good news, so I ask YS still got slot on July 31, sunday, she said yes. how much ? $300, original price...but only got final schedule of the day, 4-6pm... and final slot cost extra $50.... so do I pay? Do I have any choice now??