I have seen Inch Design a few times at Expo furniture fair. The design of their furniture look modern and stylish. For twice, I only walked past their exhibition but did not go in to enquire. Last week, I was at the fair and went in to enquire about their sofa bed. We were looking for a sofa bed which has the mechanism to allow it to be converted from sofa to bed and vice versa.
The younger lady "C" (apparently, she is the designer of the furniture) served us and she started by introducing briefly about that only sofa bed and slowly went on to tell us that they don't really design such sofa bed as the mechanism will spoil easily. She then introduced me to her custom-made couch bed and started to tell me the pros of it..
She was going on and on for a good 15 mins and we just listened on. As I quite like their furniture, I went on to ask her more about her company and the things they do so as to get a better idea for future reference. Throughout the conversation, she keep telling us to place a deposit with her now and we can choose the design, etc later. She insist that we place a deposit with her there and then. I told her that we need to think about it and will take a walk around the fair and will go back to her if we are interested. To my astonishment, her face turned black immediately. She rolled her eyes and then say " I have been speaking for so long!" I am really surprise that she as a boss, has this kind of attitude (the company is owned by her mother and her).
At this point, I have made up my mind NOT to get anything from Inch, no matter how much I like their furniture. This kind of hard selling service and attitude won't go a long way! And I cannot imaging having to deal with her if I purchase the furniture from them.
