Had a very bad experience with All Best...
We have been looking for a non-inverter system 4 air- con. Many vendors mentioned that only Daikin have a non-inverter system 4. However, we came across this salesman from All Best claiming that they have a Mitsubishi air con which fits our requirement perfectly. He even told us to show him our floor plan then gave us his assurance that the dimension of the aircon compressor fits our requirement. He said that the air con can definitely can fit and we can count on him with no worries.
However on the installation day, the person who came to install the air-con actually said that the size of the compressor was too big. He told us that we have to change to another air-con package from their company. We were very angry and called the company. The person who attended to our call was so incredibly rude that you couldn't even believe it. She told us not to be unreasonable and insisted that it was not the company's fault at all. A salesman actually represent the company. Now, their salesman actually lies to clinch a deal. Yet they insisted that it was only our own fault. The next minute, the lady hung up our phone.
We were very angry so we called again. This time, somebody by the name Jimmy, answered the phone. He claimed to be a staff of the company, but when we checked with the person who came to install the air-con later on, they told us that Jimmy was actually the boss. If he couldn't even tell the truth as to who he really was, we really doubt his integrity and the credibility of his company. This person Jimmy, was even worse. He even told us that we have nothing to lose by choosing another air-con package. He even said "So what you are customer." No wonder his staff had the same bad attitude as him.
We have no choice but to choose another package despite their bad attitude. Our renovation work was already behind the schedule and we have to get it done fast before handing over our old flat.
That was the worst decision of our life. The installation was a complete nightmare. The person who installed the air-con would tell you that the piping could only be done in one way and there was no other alternative route. The entire living room and bedroom were filled with pipes and their casing. When my contractor saw what they had done, he said that the installer was simply too lazy to run the pipes properly. They only want the easy way out. My whole house was in a complete disaster and mess.
Now I have to spend extra money to ask another air-con vendor to re-run the air-con piping for us, plaster the walls and my renovation work have to be delayed further to pick up the mess they had done to my house.
Note: If you have never had any bad experience in your entire life, and you would like to have a taste of it... Try All Best!!!
and we really wish you...all the best