I bought an L-shaped sofa, a coffee table, and a dining table with 4 chairs back in June and have initially set a delivery date in mid-Sept. Brought the delivery date one week earlier sometime back which Species agreed. Recently, I called a few times to fix the time of delivery and each time I was told the time will only be known a few days before actual delivery. Mind you, I wasn't even asking for the exact time, but at least a range (morning/ afternoon). Even that they can't provide any information. What am I to do? Wait at home the whole day?
Deliveries for all the other furniture and electrical appliances that I bought was arranged and executed very early on. No problem at all. I'm so surprised that Species cannot plan the deliveries properly. Makes me wonder if they sub-contract the work out - most likely the case in my opinion....
Since then, Species has called me twice to shift the delivery date a few days later, blaming it on their order overload. Now as it stands, the date's back on the initial delivery date. I will be very happy if they don't change it again.... Because I am moving in and without these, where am I and family to sit, have a proper meal, etc??? Sigh........
All I can do now is pray and hope that the things are delivered on this latest revised date and there is no problem with the quality and workmanship..... From the posting here, I think I have to pray very hard....
But having said all these, I really hope I can come back to this forum and post a "Well Done" note to Species.... that'll be the win-win situation that I hope will happen eventually.