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I have read my fair share of reno horror stories on this forum to make me sit frozen in front of the computer screen, staring blankly into pixel space thinking how I will ever be able to find a reliable contractor to entrust the partial reno of what will be my family's next home for the next XX years, a resale HDB flat, and hand over our limited hard-loaned budget to. Thankfully, amid the doom and gloom there were slivers of light that gave people, like me, hope in the form of positive reviews from former customer of reno firms here and one of them is this Nativ9 thread. We had to check the company out for ourselves and we are glad we did. Our situation was dire because the CNY holidays ate up into our reno timeline. Some ID firms rejected our business outright or told us flatly that the timeline we are looking at was not at all possible, but Nativ9 took our challenge on: limited time, limited budget and a client with a headful of ideas for their renovation gleaned from HGTV or from a ton of magazines collected over the dreaming stage of renovation/home ownership. The Creative Chinchilla took the lead on our reno project and he was able to put our cautious racing minds at ease. He was honest, practical and he treated us as partners in working out our renovation puzzle. He was patient with all our questions, clarifications and further clarifications for the nth time. He offered practical solutions where we wanted to bring cost down and he politely shot down my design suggestions (ID aspirations) that were bordering on tackiness and overdesign. Maybe he realized that I might blame it on him, our ID, if my guests starts to criticize the design so he had to put his foot down. Smart man hahaha. No renovation project is without issues and it was a blessing that Creative Chinchilla is a problem solver who tackles issues calmly head on. We had issues more due to the tight timeline of our house move rather than quality and craftsmanship of their work. Our family had to move in while some aspects of the renovation was still going on. The upside was that the house was habitable at the time of our move and for us, sharing one toilet and eating out for a week was bearable. It could’ve been worse… There were also some rework we identified that were needed to be done and these were completed without any objections or grumbling. Creative Chinchilla even highlighted some himself. Overall, my wife and I are satisfied and thankful with how Creative Chinchilla and Nativ9 handled our renovation. We have been enjoying the fruits of their labor. Well done internet! We wish them the best and hope the company can continue to provide high quality of service and workmanship while maintaining good relationships with customers. Winning formula? No, I think just practical sense.

Hi bbw and stray, I would also like to get Iz's contact details. Thanks in advance.