joanneismyname

My entrance gate is from Metal World 8 years ago. they hv tis so called 10 years warranty. last year, i had realised my gate had turned rusty,so i dig out the warranty and went down to their branch at Causeway Point. Fixed an appointment with them to come for touch up ( hv to pay for the labour charge for their man to come, juz TOUCH UP ), they say will call me. But after waiting for 1 week, nobody call. So i went down again to causeway point, the lady rearrange again for me a date. Its on 16/06/2010 at 11.30am. I waited till 11.45am,nobody turn up. call again, the lady say their workerr will come at 12.30pm. I told her i hv an appointment at 1pm. then she say she need to check out wif their worker 1st, after 5 mins, she call, telling me tat PIE traffic jam, tree falling down, asking me can change to 17/06/2010. My god, their after sales service sucks like ****!! i login to the LTA web site, traffic camera show PIE is free flowing,no jam at all! No tree falling 2 !! Really lousy service!!