SAHM

Funny thing is the Gangster Uncle claims to be the BOSS?!?!! I don't know as in towkay or 'lao-da'? As a business owner, how can you act like that - I really felt like I was in some gangster movie! Un-freaking-believable!!!! If anyone from PD Door is monitoring this post, I hope you can give an explanation - it was your BOSS that I supposedly dealt with and if that is really the case, I think you guys are in serious trouble. The POLICE have been informed. That was HARASSMENT and THREATHENING HARM! I've just yet to take it up with CASE! And unlucky for you, in this day and age of citizen journalism, all this will catch up with you.

I had the worst possible experience with PD DOOR. During installation, they damaged my bathroom wall tile when they drilled into a water pipe and it burst, it was a mess. Then they left the job undone and wanted my contractor to deal with it. I felt that it shouldn't be the responsibility of my contractor and that PD Door should fix it up and complete the installation. So I took the matter up with them. It took a WHOLE WEEK before they would even talk to us. During which time, I had to turn off the water main and delay moving into our new home. And this is not even the worst part yet. We ended up dealing with a man, known only as MR LIM, who is suppose to be the boss. We told him calmly that PD Door has to bear the cost of repairing my bathroom wall and water pipe since it was their installation that damaged it. That was when he became really agitated and aggressive. He kept saying he is not responsible for any damage. When we threatened with Small Claims and said we wouldn't recommend them to anyone, that’s when he became really abusive and threatened to harm my family. We were SHOCKED! How could he treat customers like that and he said he will “service” me if I have the guts to meet him. When Mr Lim arrived at our place (he looks about 50+ years old), he was already very agitated. I tried to explain to him calmly again about the damage, but for some reason he took great offence and refused to reason with us. He raised his umbrella, pointed it in my face and threatened me while hurling hokkien vulgarities. He said if we were to take any action against him or his company, he will personally disturb our peace. He also admitted that he is a gangster and we better watch out. There was no point carrying on with this Mr Lim so we told him to leave and went on to make a POLICE REPORT. In the end, we paid for the damage that THEY created and decided it's not worth dealing with PD DOOR ever! Shocking but true.

I had the worst possible experience with PD DOOR. During installation, they damaged my bathroom wall tile when they drilled into a water pipe and it burst, it was a mess. Then they left the job undone and wanted my contractor to deal with it. I felt that it shouldn't be the responsibility of my contractor and that PD Door should fix it up and complete the installation. So I took the matter up with them. It took a WHOLE WEEK before they would even talk to us. During which time, I had to turn off the water main and delay moving into our new home. And this is not even the worst part yet. We ended up dealing with a man, known only as MR LIM, who is suppose to be the boss. We told him calmly that PD Door has to bear the cost of repairing my bathroom wall and water pipe since it was their installation that damaged it. That was when he became really agitated and aggressive. He kept saying he is not responsible for any damage. When we threatened with Small Claims and said we wouldn't recommend them to anyone, that’s when he became really abusive and threatened to harm my family. We were SHOCKED! How could he treat customers like that and he said he will “service” me if I have the guts to meet him. When Mr Lim arrived at our place (he looks about 50+ years old), he was already very agitated. I tried to explain to him calmly again about the damage, but for some reason he took great offence and refused to reason with us. He raised his umbrella, pointed it in my face and threatened me while hurling hokkien vulgarities. He said if we were to take any action against him or his company, he will personally disturb our peace. He also admitted that he is a gangster and we better watch out. There was no point carrying on with this Mr Lim so we told him to leave and went on to make a POLICE REPORT. In the end, we paid for the damage that THEY created and decided it's not worth dealing with PD DOOR ever! Shocking but true.