Couldn't find my old blog and hence starting a new one. As the name applies, we are upsizing our flat to a 5I and from an urban area to a rural area (at least to me). While waiting for completion, we spend time sourcing for contractor/ ID. After talking more than 5, we shortlisted 3 and finally 1. Our reno is going to end soon (hopefully) so I am now sharing our experience with them. What I can say is there could be good coordinator in the company like the one doing for Fatfatfamily. But mine, we can only shake our head. Please kindly bear with me. Coordination and management First of all, we told our coordinator we are not in a rush so they don't need to hurry. We only want a smooth reno journey! We only request them to finish the tiling work before CNY. We do not want any sloppy job or any trouble after a few months. No deadline was given, no schedule was given. Because we have our own lobang for electrical and window works, he said he will task them when to do the works. Throughout the whole reno journey (at least 90% done), he only called once to our electrician! Is one call enough to coordinate the works???!! As for windows and aircon, my hb is the one calling and asking them to do. Is it because we have our own lobang so he don't need to do tasking? Why in the first place, he told us if we can use our ppl and he do the tasking? Next our open net cable is cut on the first day of hacking. When we asked him what happened, he told us the cable is very fragile and can be broken very easily. If your men don't know how to handle the electrical cables, please inform our electrician to keep it instead of doing yourselves! Now we have to pay extra money to ask the open net people to relay the cable. The appointment date keeps changing and changing. From end of March to mid April. When asked for the exact date, he told us a date but will double confirm. We waited for him to confirm but no news. Just yesterday, I asked him for the exact date and the person he is liasing with. He mentioned that he will send the details to me. Till now, nothing from him. We did not expect him to be at the site everyday. But we feel that he is there only when we complained about the works!! We don't need him to bring us to buy lightings or sanitary ware. But at least manage your men properly!! When the carpentry is up, we saw some defects and told him the things that need to redo. We are not even sure if he relay the correct message to his carpenters! We have to repeat the whole thing again to the carpenter again. Seems to us that we are doing his job! If you is too busy to handle our project, please feedback to your boss and change another coordinator. To be continued later....