There have been positive feedback & good review on Henry.
When there is one real customer posting pictures with good & bad review, some are trying to protect Henry's work.
We should be open to good & bad review.
If someone has gone through good renovation work years ago, doesn't mean good works will guarantee for the future.
For any good reviews, take it as a possible positive outcome.
For any bad review, take it as a possible negative outcome.
When you have decided to engage an ID....whatever outcome is your choice..
Cheers!