I had pretty good service from them at their shop in Tanjong Katong Complex. I was looking at sinks but they also had ovens and all sorts of other things. I didn't realise they had upmarket stores as well (the one at Tanjong Katong is quite an old fashioned sort of hardware store - and the lady who served me was a nice 'aunty' who knew their products very well and was able to advise me on the different items that they carried).