Ching

Hi, I have bad experience with Casa Culture, felt cheated and need advise please. I bought a sofa set with 3 back cushions from Casa Culture on 16th Jan 2010. Delivery date was set on 1st Feb 2010, the delivery was delayed but was finally delivered about 6 day later without the 3 back cushion. which is alright as they had infd me upfront that the cushions can only be delivered after CNY. a week after CNY I called them up to check, and they said the cushions are not ready it can only be delivered in mid-march. Of course by then Casa already closed down, I have no choice but waited. By mid-march, as per before they delay again to 1 week of April, I called as per before and they said they will check as get back to me on the 8th April, which they did. Today they called up and infd me that the order will come in between 21-25 April. Frankly, I do not really trust them at all as each time they always say "confirm" "confirm" but not a single time came true. From this thread, it seems like the management keep cheating consumers money by closing down and declaring bankrupt. Then open up another shop with a different name, can they actually do that? Appreciate if anyone can advice me what I can do to either get back the 3 cushion or get the refunds. Going to Case is not really going to help since they closed down right, but can I go to the police as we should not condone such acts. Thou the cushions cost less than $200 but I presume alot of others should have been cheated by this management. This is our hard earned money, thou bankruptcy act can cover them but an act of cheating should not right. Of course unless more people like myself voice out to the police to show that they indeed have intention to cheat else my voice alone would not be heard as they will lightly refer me back to Case. Anyone had a better avenue to handle this? Thanks.

Hi, I have really bad experience with Casa Culture. How to join another thread? Can find the thread already and the link in preceding post has error. Kindly advise, thanks.