Hi all
Just wanna share our experience about PL for the renovation of our flat @ Pinnacle@Duxton. We too went around to about 5 or 6 IDs . We initially got to know about PL from the reno talk forum. We contacted Darren as his name was very popular in the forum, not knowing he was the boss! While the amount quoted was competitive with the rest of the IDs, what nailed the contract was the ID, himself. We were very comfortable with him, there was no hard selling, no insisting of putting deposit whatsoever and we can see that his sincerity in helping us to make our dream home come true.
Design wise, while we have some vague ideas on the concept, Darren injected new ideas and recommended the various materials to be use to enhance the design. I must say he is quite brilliant in designing the layout of the house such as working out our small constrained kitchen layout and the ceiling works. In fact after visiting some of our neighbours, we felt that we had the best layout as he had made our small place look more spacious!!
Workmanship wise; we are very satisfied with their carpentry works. To be fair there were some problems after the hand over; there were many scratches on our kitchen and built-in-wardrobe doors. When we report it to Darren, he brought the entire carpentry team down to rectify them. When they were unable to remove the scratches, they then removed the affected doors . The same goes to the installed glass panels and mirrors. Darren made the contractors removed them and installed new sets. All these were done after the entire project was completed!!! From these, you can see that they are a trust worthy company, have a good control over their subcontractors ensuring that they deliver top quality finishes!
The only big issue we had was with their painters. While all the bedrooms were beautifully done, we had some problems on the paint job at the living room. They were uneven and there were patchy works. However, after informing them to Darren, he immediately had the walls repaint again.
Overall, we are extremely happy and satisfied with PL living. From the proposed designs, the planning, the execution and finally to the hand over, they were responsive and responsible. Sure there were hiccups along the way, but the good thing is Darren was very approachable and was able to resolve them. Unlike a typical ID, Darren is very knowledgeable, from the carpentry to the electrical works and off course in designs and concept. We are very happy with PL. All of our frens who visited our house felt that our designs were beautifully done , well executed and that the whole feel is very classy. We wanted to post the pic of our house at the reno blog, but i do not know how to post the pictures. Could any kind souls advice us on this? Tks!!