Sigh...If only i had read this thread earlier.
Yes! Please do not buy from vhive. I had in early Jan brought a shoe cabinet & wardrobe from vhive and requested that they deliver the items in early Feb as my place was still under renovation. [That means they have one whole month to check stock]. But one day before the delivery date, vhive called to inform that there is no stock for both items and I'll have to wait till March for the items!!!! This very last minute notice left me in a fix as I was also busy arranging for house moving and running after my reno contractor on outstanding works. Now, I've shifted into my new place without wardrobe and shoe cabinet.... clothings and shoes are still packed in carton boxes. Imagine how "glamorous" my house looks during house warming party and lunar new year gatherings. Malu siah!!!
As i do not wanna wait till March for the new wardrobe and cabinet to arrive (also bcos I'm **** TL with vhive), I emailed vhive to request for cancellation of purchase on 9 Feb....no reply from them. I called the customer service hotline on 11 Feb. The operator (i dun think she's a customer service officer as she sounded cold and rude) took down my contact and told me that someone will call me back.... no one called. I emailed them again on 17 Feb.... no reply still. NOw I'm getting reeeally worried as the company doesn't seems to exist. I also dunno if i should be buying wardrobe and cabinet from elsewhere as I cannot get any confirmation from vhive and they're still holding my payment of more than $1k.
For those who are considering buying from vhive... please learn from my lesson.
For those who had such experience before, please advice on what action i should do next to recover my $$. Whine whine...
