Hi All,
We are one of the victim too. Here is some history of our case.
We met Jason from U & B renovation through web link - http://ubreno.blogspot.com/. Whereby, there are quite a good respond from previous flat owner whom had deal with them. Therefore, we have decided to select U & B renovation to be our contractor. He promised that our flat renovation would be completed in mid of March when we signed the contract on 30th January 2010. A 40% upfront was paid on 3rd February 2010.
The first start work started on 08th February 2010. So far what they have done for us as follow:
1) Hack floor and wall tiles
2) Supply and lay wall tiles
3) Supply and lay floor tiles
4) Supply and construct 2” base tiles for kitchen
5) Supply and install stainless steel rubbish chute
6) Supply and install plastering
The whole renovation has yet to be completed from what Jason initially promised us. Jason ran away and no longer worked in U & B renovation on March. We knew it from his blog since his phone was not contactable.
Hence, his wife Tan Lee Huang Florence took over my renovation case. When we questioned the completion date, she promised to have it done by mid of April. Second payment requested of $7k was paid to U and B design and Renovation. Total of 70% the signed contract amount of SGD $16,134 paid to U and B Design and the completed work was only about 50% only.
When the date near to mid of April, we keep on rushing her for the renovation. Somehow she refused or purposely not answering our call. Here is the record I had with her:
21st April 2010 – Called 10 times to Florence (90274161) at around 7PM but no answered. Leave her a SMS for her to return call. Waited till the next morning, She said her phone was left somewhere when I called her again.
24th April 2010 – Made a call to her in the afternoon 3pm, she said that she was busy at the moment. She promised to call back later, however no call was returned. I called her again at 11pm, but no pick up.
25th April 2010 – Called her more than 10 times, still no answered. Leave her a SMS to request a call back discuss about this. But there is still no reply.
29th April 2010 - We met up and talked about the arrangement. She promised to finish by 07th May and signed black and white paper from her. At this stage, we paid her 3k which in total of 19k.
07th May 2010 - Reno work still not being done; kitchen top, carpentry door and touch up of plastering and painting.
15th May 2010 - As we were renting outside, we had to move in but leave no choice of the same status as of 07th May 2010. At least, she asked her worker to clean up a bit.
17-18th May 2010 - She sent only one uncle with her driver to do some touch up work like installing cloth hanger, shower, and painting. Seems like she only has one uncle to help out the work which been very slow in progress. Florence asked for 2k payment for the carpentry door and kitchen top need to pay for her supplier. We refused to give and demand for carpentry being done before proceeding further.
19th May 2010 - Called her to fix the washing machine pipe which control the disposed water. She asked for further payment again, she hang up the phone after we refused to pay her until the job being done.
We are going to seek help from CASE and report to Small Claims Tribunals. For people who has gone through the pain with FLORENCE TAN Lee Huang, could you advice the best solution go over this case?
Last but not least, BEWARE of Her, do not trust her for your renovation work!
Name: Tan Lee Huang Florence
U&B DESIGN and RENOVATIONS COMPANY at 68 Sungei Kadut Street 1 Singapore 729352
HDB License No: HB 07-3395D
