Hi All, Just to share with you about my bad experiences with the fans and remote controls from Elmark. My home is a 4 bedroom flat. I purchased 4x of their EL3888 VIP9. All 4x of the fans are with remote controls but only 3x of them are with lightings. And to my dismay and within a period of 2.5 years after the purchase, i have already called Elmark service centre at least 4 to 5 times. One of the problems was to do with a noisy motor. The noisy motor was replaced. The other problems was that the old remote (see picture - left remote) has a faulty design. It caused one of my receivers (located under the fan) to burn and giving out smoke. The other problem was the old remote cant synchronise and control the fans and lightings. I was forced to change into a new set of remotes (see picture - right remote). Take note even though your fans are under warranty, you still need to pay for transportation charges! Now my latest problem is one of the fans is not functioning again. Previously my house circuit break has tripped so i suspect the receiver has busted again!!! and the other fan has a vibrating motor. WTF i need to call Elmark again. Mind you their transportation cost is $30 per trip and $20 workmanship per fan. One set of remote control costs me $120. You imagine how many remote controls I have purchased from them?!