I'm first time doing renovation, somewhere in Aug 09, without checking the price and read the forum, I sign the contract with ID at EXPO hall, and paid $1000 deposit. After that, I start to do research and ask for another ID quote and realise the price quoted to me was on high side. But since I don't want to lose out the deposit and ID promise their services so I carry on with the ID, but had withdrew certain items and engage air con, electrical, laminate flooring contractors myself.
When renovation started 7 Jan 10, there was briefing with ID and my contractor, ID was late for half an hour, it seems they are not interested and take lightly on the job. And the manager who signed the contract with me did not turn up since my reno start, only his designer who is doing the co-ordinate work, and he seems a lot of things un-sure, even procedures of work flow also kock up, and I have to remind him, since the manager had brief me earlier on, and I did some reading on reno forum. The work arrangement was really a horrifying, last week ,work on Mon to Thur, Fri and Sat no work done at all, this week also the same! installation of cornice delay for 3 days, painting delay for another 3 day, and had to keep on reminding him on what to do. Seldom see him come up supervise the job, and can't give advice and solution when the job cannot be done as planned, only ask for amendment and top up! what a terrible ID I'm engage! thousands of regaret, not only high price and lousy services. I would rather do my co-ordination myself which I did for air con, electrical, flooring and ceiling work.