I did not buy from Silver but i can totally empathasize with u . I did not have a good experience with ***. I feel that these furniture shops attitude is like "i already sold u very cheap, so u stop being fussy and make full payment and quietly wait for delivery date". They had totally forgotten wat is service or the power of internet and forums.
Prob to them, jus getting the sales done once with a customer is more impt than having a good reputation. Apparently, they are r short sighted.