Hi joemit,
Just happen to read your thread which remind me of my experience.
My wife I just went down to that company this afternoon, after seeing their ad in the paper. We were approached by a 40+ yr old man who asked us politely what we need. When we told him that we are just browsing to look for idea as we will only get our flat in 3-6 months' time, he suddenly changed his tone. But he still followed us as we combed thru 1st floor into the bedding area. When I asked him "can i lie down to feel the mattress?', he replied "can...but no point u feel now....u wont buy now wat".....although surprised by his reply, I chose to ignore him and continue with other mattress. All the while this uncle is following us so afterwards i ask him another time whether he has storage bed as my wife prefers it.....he replied "this one have lor (while pointing to a bed frame next to me)", then i asked "how do u open?"...he just simply said "of course u pull up lah" while he just stood there and waiting for me to finally find the finger opening and pull it up myself.
At that point my wife signal to me to just leave......which we did in less than 5 sec.
We visited 7 other furniture stores today and while all salespersons obviously disappointed knowing we are not buying on the spot, nobody can rival the "courtesy" of SILVER Rxxxx......looking at your experience with other 2 salesgirls, it seems like that is the acceptable attitude in this company.....i will surely inform my friends to visit this place only if they 1) looking for cheap stuff with cheaper workmanship standard and 2) need some blood rush to wake up