Our search for an ID ended with U-home in Jan 2010. We selected U-home based on the following:
1. the ID understood and documented our high level requirement
2. the quotation is acceptable (althought I believe there is a certain level of profit margin, which is understandable)
3. the ID is sincere, pro-active and customer focus
However, you really never know until you start partnering with them. As the renovation progresses, it is obvious to me that the ID is not very good with the practicability and maintainability aspect of the furnitures he designed. And at times my feedback/requirements are ignored.
Our renovation has started after CNY and I had always wanted to pen down our renovation log and will likely to start a t-blog for it.