yikes! the same container closing story was used on me too....argh.....i must say Joe is really good at sales talk sigh...i bought my lotus bed from him in october but luckily it came on time and everything's fine phew! otherwise i'll be **** mad and feel horridly cheated too!! was really scared before the bed arrived cos i read the bad reviews....i even went down to robinsons to check cos Joe told me that their Omazz beds are sold at Robinsons. i checked n found out that Omazz is some kind of subsidiary company of Lotus. then being paranoid, i asked every other furniture staff i met at other stores, luckily most of them have heard of the brand Lotus, i thought it was some kinda bogus cheapskate bed but most people in the line said it's 'high-end' haha but i still think i bought it expensive. got my king sized lotus from him at $3000plus *ouch* consolation is that my hubby n i really love the bed! it's super comfy haha