tnqhome

Yes. I manage to get official reply from propnex... They have lower the agent fees to 1.5k instead of 4k... still in negotiation stage for the amount... I receive calls from seller saying that agent said we complain about seller sold @ high COV and now we dun wan to pay her agent fees... lolz.. what a lie from her... Lucky, seller have my number to clarify this....

It's voucher...

Anyone want buy 150 voucher from Palance Lights?????? I let go it @ 120....

I need doors... Anyone quote from excel?? I called them, they said dun have show room... haiz...

Another week... AND no feedback from propnex..... Dun understand why they took so long for investigation...

Anyone can share the wardrobe Pole-System Quotation ?? We would like to have 10ft width wardrobe in Master bedroom.

Get my KDK from JB... Well worth too.... KDK fan seldom got problem and the price is same as those Taiwan Brand... I prefer to go for KDK although some say fan from Malaysia dun have balancing kit or warranty...

I like your house layout.. SO so big... It's 5rm only? It look like executive already... How big is it? and how much you bought?

May i know where you buy the curtain??

Upzz... Anyone buying lights?? Please help....

I did receive a proper invoice from propnex stated the 1% commission. The agent offer me lower commission thru SMS without official reply from Propnex... Think better not to pay her... Besides, it have been a month since i wrote to their legal dept, so far only feedback that they have receive the email, and still investigate the issue.. So long...............

I have SGD 150 voucher... For the lightings shop which name Palace lights located at 320, Balestier Rd... I willing to let go at SGD 130......

I have SGD 150 voucher... For the lightings shop which name Palace lights located at 320, Balestier Rd... I willing to let go at SGD 130......

Palace Lights (320, Balestier Rd) Sgd 150 Voucher, Let Go @ Sgd130...

Palace Lights (320, Balestier Rd) Sgd 150 Voucher, Let Go @ Sgd130... pm me....

But she ask me to issue check to her company, not to her name.... I wonder how the big property company handle the flow of issue invoice....

Agent reply to request lower commission from us... However, we would like to wait the official reply from their legal dept....

I wrote to propnex, and seller agent have replied to reduce the commission... I still waiting official reply from propnex for the commission... If you didn't sign the commission agreement, why need to pay?

Just some update about the case. I have called propnex legal for follow up, they mentioned need 2 weeks to do the investigation....

I will let the propnex legal handle the case then only proceed with this.

My letter to propnex... 1. We are walk-in buyers for the mentioned unit. 2. First meeting with the agent is during the negotiation of the purchase, on the day of the walk-in (XX-XX-2009); and she is acting as sellers' agent negotiating for higher COV (from our offered XXk to the sellers' request of XXk). Note that the agent has waited crossing the stated viewing timing (3-5pm), while waiting for other higher offer, before allowing us to sit down to close the deal. Option to purchase was then prepared by the agent for both party to sign. 3. In the period of option exercising, me & my partner have individually proceeded with our bank loan application, getting the letter of offer, home insurance application, and engagement of lawyer, without the aid of the agent. 4. Second meeting with the agent is for collection of the evaluation report, on XX-XX-2009; since the agent did not want to pass us the evaulation report on the first meeting (though we have issued a check for the purchase of the evaulation report); and we need it for the loan application.. 5. Third meeting with the agent is for the option exercise completion (on XX-XX-2009), where we handed over the relevant documents, as per stated in the option to purchase. 6. Last meeting with the agent is the first appointment, where we got to wait for the agent around 40mins from the arranged meeting time. Documentation preparation were all done by us, going through the checklist from the lawyer firm. 7. For the final stage of the purchase process, it is handled by the lawyer firm. In summary view, real assistance from the agent is limited to the very basic of filling in the option to purchase and submission of the documents to the hdb, which by default the sellers' agent should do in basic. Me & my partner did engaged other agents in search of desired unit for purchase, but we ended up finding the purchased unit with our own effort. Thus, they missed the chance of earning the commission from us. Those will be the efforts or assists that a buyer agent should provide, in lieu for the 1% commission. As a conclusion, we do feel a incorrect billing of invoice. Not to mention as well: clause stated in the invoice is requesting payment by the first appointment, but the date stated in the invoice is on our completion date. I would believe the template is designed with an appropriate flow for billing. Similarly, Propnex should have appropriate agent fees agreement process to prevent any dispute as such. Please review your internal process control, to ensure only appropriate charges are passed to us customers.

Just called the legal department of Propnex... They asked us to write in to dispute the commission and they will investigate then only reply to us...

Found 1 more relevant associate that we can log complaint... http://www.saea.org.sg/

I called to propnex, Account department direct me to invoice team... to check whether it's a valid or correct invoice... Invoice team will call me later for the issue.. Besides, I have called MND... they direct me to URA... URA said that the rules haven't been implement, so the issue not under them... KNS... URA staff said that can complain to CASE at the moment.... They will not take care of this.... Sienzzzzzzzzzzzz................................ If still cannot be solve, I will go seek town council's help... dunno how much it will help... PS: Agent ask us who we contacted for this issue, we just ignore the message...

CASE will not give legal advice... They will direct you to town council free legal advice... From there you can get free consultation from the lawyer...